- VEON Group
Driving subscriber migration at scale - from legacy systems to next-gen platforms.
Over a five-year period, VEON Group, one of the world’s largest telecom operators, undertook a bold transformation initiative: migrating mobile and broadband subscribers across six diverse markets to a unified, modern BSS architecture.
The Scope:
The program spanned:
- Georgia
- Algeria
- Bangladesh
- Kyrgyzstan
- Ukraine
- Pakistan
Each market presented unique regulatory, technical, and operational challenges. The goal: consolidate fragmented legacy systems into a future-ready stack built on:
- Ericsson Charging System (ECS)
- Qvantel Digital BSS
Our Role:
TDMC staff played a strategic and technical leadership role across multiple phases of the program:
- Migration Strategy & Planning
Defined tailored migration strategies for each market, balancing global consistency with local customization.
- Legacy-to-Target Mapping
Conducted deep-dive analyses of legacy platforms, aligning subscriber data, charging logic, and service configurations with ECS and Qvantel capabilities.
- Execution & Governance
Led cross-functional teams through design, testing, and cutover, ensuring data integrity, service continuity, and stakeholder alignment.
- Multi-Market Coordination
Navigated complex geopolitical and regulatory landscapes, adapting delivery models to suit each country’s telecom environment.
The Outcome:
- Millions of subscribers successfully migrated across six countries including 80 million customers in a single night.
- Standardized BSS architecture enabling faster product launches and simplified operations
- Improved billing accuracy and customer experience
- Future-proofed infrastructure for digital growth and innovation
This multi-year, multi-market transformation positioned VEON for operational agility and digital leadership across its global footprint.